Megan and sebastian were great . Very easy to reach a mutually beneficial deal . And i wasnt in the dealership all day!!
My sales rep. Cassandra Barker did an excellent meeting my needs, kepted good communication with me. She is a great asset to the Holman team.
My salesman Phil Bricker was fantastic! I pre ordered a vehicle and he kept me notified of what was going on while I waited for it to be delivered. He was super knowledgeable about my new vehicle and made buying the car an easy experience! He was also friendly and professional.
Had a new vehicle breakdown with under 5000 miles. Only received a loaner vehicle because the part was recalled. New vehicle recalls usually occur when a part consistently fails. I feel a loaner vehicle should be offered as long as it is covered by warranty.
I had a horrible experience with a Holman service representative named Brie Frost. Not only was she very confrontational but she was ill informed on information she texted me to my phone. When speaking to her she was crass. This should never ever happen at Holman. I'm very disappointed with the way I was treated by her. Couldn't believe she was yelling at me on the phone the way she did...Unacceptable in deed. I appreciated that Mr Robinson called me back and tried to fix the situation. When I was told twice there wasn't a supervisor on staff to ...
No issues with service. Made to feel welcome. Appreciated that all staff members treated Covid-19 with thoughtfulness it deserves. Everyone was masked and social distancing measures were implemented.
The only negative was that I have the car detailed before it was turned in, and when they dropped it back off the driver side floor mad was covered in dirt, so I had to re-vacuum it. Other than that the service is excellent. I love the video in email to show what was done.
We bought both our pre-owned vehicles at Holman Toyota and have had them serviced there for the past five years. We've had almost nothing but positive experiences with them, both in the purchase phase as well as the subsequent servicing over time. In the near future we'll be looking to renew this process and Holman Toyota will likely be our first stop.
Leave Us A Review